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Covid-19 Procedures

(Updated 13/12/2021)

We are so excited to be able to welcome you back to clubs.  The safety and welfare of everyone at clubs is our number one priority.  Our friendly and enthusiastic team will ensure the clubs are full of laughs and fun activities in a safe and nurturing environment.

We are fortunate that our working environment outdoors is intrinsically safer than any other social setting.   

These procedures are informed by the current understanding of the virus and government guidelines for educational settings.

Feel free to email us if you'd like to discuss anything in more detail.   

The infection control procedures required by government guidelines are:

  • Minimising contact with individuals who are unwell by ensuring that those who have Coronavirus symptoms, or who have someone in their household who does, do not attend childcare settings, schools or colleges 
  • Cleaning hands more often than usual – wash hands thoroughly for 20 seconds (at least 7 times a day) with running water and soap or use alcohol hand rub or sanitiser ensuring that all parts of the hands are covered.
  • Ensuring good respiratory hygiene – promote the ‘catch it, bin it, kill it’ approach.
  • Cleaning frequently touched surfaces often using standard products, such as detergents and anti-bacterial soaps.
  • Minimising contact and mixing by altering, as much as possible, the environment and timetables (ie. staggered break times)

The procedures cannot cover every eventuality, but we will use our interpretation to apply the government’s 5 principles above, which will help to keep you and your children and The Outdoors Project staff safe. 

By booking with us parents will be asked to agree to the following terms, conditions and procedures, together with our general terms and conditions.  We will continue to review the guidelines and update as necessary.



  • Holiday Club bookings may be cancelled or altered (subject to availability) up to 4 weeks before the date of the booking for a full refund. 
  • Between 4 weeks and one week before the date of the booking, you may change your booking (subject to availability) or cancel and receive a credit note to be used within 1 year of cancellation.  This will incur an admin charge of £5.00.   
  • Our T & Cs state that 7 days prior to the booking no refunds or credit notes will be given, HOWEVER, we will always do our best to accommodate your last minute changes.  Please appreciate when clubs are up and running our priority is on the delivery of clubs and the children that are attending and we are not always immediately available to deal with last minute changes to bookings. 
  • To make a change to a booking please email your original booking confirmation/child name/booking location with the date you would like to change it to or if let us know if you would like a credit note.  We will make a note of your credit and to redeem this in future please email/telephone to make the booking.  We will then make the booking on your behalf and email you the confirmation and advise on any payment due/credit remaining.  


Closure of Club due to local or national lockdown measures – Customer will receive a credit note for the full value of the booking to be used within 6 months of restrictions being lifted.

Should your child not be able to attend camp due to testing positive for COVID-19 or required self- isolation you will be able to claim a credit note to be used within 6 months of the date of your credit note.


ATTENDANCE:   Please be responsible when making a decision about bringing your child. 

Attendance on the day is subject to the child being virus-free, as far as it is practicable to be sure. To this end we ask parents to NOT bring their child if they:

  • Test Positive for COVID 19
  • Are displaying symptoms of COVID-19 and have yet to receive a PCR result. 
  • Are living with an individual who has tested positive for Omicron Variant. 
  • Shielded and clinically vulnerable children and adults. Children and adults in these categories should not attend clubs, and we make it clear in our communications with parents that if their children or any member of their household is shielding or clinically vulnerable, then they should not attend.

TRANSPORT: Avoid public transport if possible. If you must use public transport, follow the government guidelines on safe travelling.
GROUP BUBBLES OF UPTO 25 CHILDREN:  We are operating the Group Bubble system which will include a maximum of 25 children. Our Group Bubbles will remain consistent each day and will avoid mixing with other groups.  Breaks and lunch will be staggered to ensure groups do not come in to contact with each other. In addition, thorough hand washing will take place before and after lunch and at all interval throughout the day.

SIGN IN:  The club leader will have set up a visual guide to indicate where the queue should start, please respect that.  Please maintain social distance from other parents, children and The Outdoors Project staff while queuing to sign in.  Please only have one adult attend per household.  Try to sign in as quickly as possible. If you have queries about the day please wait until the end of registration and ask any questions while maintaining the recommended distance.  Please allow extra time for sign in due to this system. 

To ensure the most efficient sign in for all, please ensure the information that you give us when you book online is correct, particularly mobile contact number for on the day and medical information.  You can update this information online logging into your account and updating your mobile number, or Update Child details you can update medical notes/needs.  If you need to update any other information prior to the session, or advise on pick up arrangements you can email info@theoutdoorsproject.co.uk.  

Once signed in please leave the area and do not congregate around others.   Your child will then place their lunch and clothing in the black boxes provided and go to the designated staff member ready for some fun and action!

HYGIENE PROCEDURES:  The current science on the transmission on Coronavirus indicates that transmission is greatly reduced outside.   We have introduced the below hygiene procedures into our day plans, to provide extra security against transmission.  The children will have these procedures explained to them at the beginning of the day.

  • Social Distancing & Contact  Where reasonably possible we will keep social contact low. Children are asked not to share food with others outside of their household and we will keep contact with children’s food to an absolute minimum so PLEASE send them with food packets they can open!
  • Handwashing  Everyone will be required to wash hands regularly throughout the day.  Hand washing will be supervised by leaders to ensure children are washing thoroughly and for 20 second minimum. 
  • Disposable tissues We will have tissues on hand and encourage children to comply with the ‘catch it, bin it, kill it’ advise
  • Hand Sanitiser will be available as required on site.
  • Masks The UK government guidance on masks says: “Wearing a face covering or face mask in schools or other education settings is not recommended.  Schools and other education or childcare settings should therefore not require staff, children and learners to wear face coverings. Changing habits, cleaning and hygiene are effective measures in controlling the spread of the virus.”   We will have facemasks on site for any close contact first aid required.
  • Cleaning and equipment:    Any equipment and surfaces used during a day session will be disinfected, washed and cleaned thoroughly before the next session. 

SIGN OUT:   The club leader will have set up a visual guide to indicate where the queue should start for pick up.  The children will be ready with their bags at 3pm.  Please approach the leader and ask for your child by name.  Please ensure the social distancing is adhered to at all times and help by moving quickly away from the area once you have your child and all their belongings.    Should you need to speak with on of the leaders at the end of the day please wait until sign-out is finished. 

If you have any additional concerns or questions about your day with us please ensure you contact us via phone or email before your session so we can discuss any concerns in advance thereby minimising time spent face to face with our team of leaders on site.

We thank you for your understanding and cooperation during these unprecedented times.  We're looking forward to the new normal adventures with you all.
Stay safe