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Frequently Asked Questions

What clubs does The Outdoors Project run? Who can come? What do we do?

Would you like to franchise The Outdoors Project in your area?

Holiday clubs - where do they run, how do I book, what activities are on offer?

After School Clubs - where do they run, how do I book, what activities are on offer?

Saplings Parent & Toddler Group? - all FAQs answered

What are your clubs like?

What do my children need to bring/wear to clubs?

What ages do you cater for?

How are food & allergies managed at clubs?

What happens if my child is sick or I need to cancel?

Can I arrange for someone else to collect my child?

How do I change or cancel a booking?

Can I add my child to a waiting list?

What happens if there's bad weather?

Do you provide suncream?

Do we offer extended Holiday Club hours?

Are you Ofsted registered?

How do I pay with Childcare Vouchers/Tax Credit?

Can I pay over the phone?

Will my child be in a group with their friend at holiday clubs?

My child receives additional support at school, can they come to the club?

What is your behaviour policy?

The Outdoors Project loyalty stamp card & embroidered patches?

The Ambassadors Award

Can I get a club 'ROAM' T-shirt for my child?

What training have your staff had?