Home/ FAQs

Frequently Asked Questions

How do I pay with Childcare Vouchers/ Tax Credit ?

After School Clubs - where do they run, how do I book, what activities are on offer?

Are you Ofsted registered?

What do my children need to bring/wear?

What happens if there's bad weather?

What happens if my child is sick or I need to cancel?

Would you like to franchise The Outdoors Project in your area?

What happens to Lost Property

What is your behaviour policy?

How are you inclusive, including for SEN Children?

Can I get a club 'ROAM' T- Shirt for my child?

Can I pay over the phone?

How is food managed at Clubs?

How do stamp cards and patches work?

The Ambassadors Award - After School Club

Do you run activities for adults?

Can I add my child to a waiting list?

What are your sessions like?

Can I arrange for someone else to collect my child?

What training has your staff had?

Do you offer After School Club trial sessions?

Can I sign my child up for After School Club mid-term?

What is my child's school isn't on the list or they don't attend a school?

What ages do you cater for?

Talk me through an average After School Club session from sign-in to home time.

Do you have activities I can try at home with my child/ren?